| Telehealth consultation | In-person doctor visit | |
|---|---|---|
| Speed of access | A telehealth consultation can often start within minutes, day or night, without leaving the house or waking a sick child to travel. | An in-person visit usually means booking ahead or waiting at a clinic, plus travel time through Bali traffic. |
| Physical examination | A telehealth consultation lets the doctor see and hear the child but not listen to the lungs, check the ears with an otoscope, or press on the abdomen. | An in-person visit lets the doctor examine the child directly, which matters for ear infections, breathing trouble, or a stomach that needs to be felt. |
| Best suited for | A telehealth consultation works well for rashes that can be shown on camera and follow-up questions after an illness. | An in-person visit is better for high fever or breathing trouble, especially when bloodwork or an X-ray might be needed. |
| Exposure to other sick children | With a telehealth consultation the child stays home, so there is no waiting room and no contact with other sick patients. | An in-person visit often means a waiting room, which puts a child near other unwell children during dengue or flu season. |
| Follow-up and prescriptions | A telehealth consultation can often end with a prescription sent to a local pharmacy, but not same-day lab work. | An in-person visit can include blood draws and rapid tests, with results and medication handed over the same day. |
| Cost-level | A telehealth consultation is generally lower cost than a full clinic visit, since there is no facility fee or travel involved. | An in-person visit tends to cost more overall, especially once tests, X-rays, or a specialist referral are added. |
Choose Telehealth consultation if…
Choose Telehealth consultation if your child has a mild symptom, a follow-up question, or you want a doctor's opinion before deciding whether a clinic visit is needed at all.
Choose In-person doctor visit if…
Choose In-person doctor visit if your child has a high fever, a possible injury, breathing trouble, or any symptom that needs hands-on examination or lab tests.
Still weighing it up for your family?
Ask the Knowmads family guide