Expert Guide to Hiring and Managing Domestic Staff in Bali

  For many expat families, domestic help is a cornerstone of Bali life. However, transitioning from a DIY household to managing a team requires an understanding of local labor norms, fair compensation, and the unique cultural etiquette of the island.



  
    ## Roles and Responsibilities


    Domestic staff in Bali typically fall into three categories, though roles can overlap in smaller households.


    
      - **Nannies (Pembantu/Suster):** Specialized in childcare. High-tier nannies often have first-aid training and basic English. Expect to pay more for specialized infant care.

      - **Housekeepers (Pembantu):** Responsible for cleaning, laundry, and often grocery shopping or basic meal prep.

      - **Gardeners & Pool Staff (Tukang Kebun):** Usually part-time (2-3 times a week) unless you have a large estate. They handle tropical plant care and chemical balance for pools.

    

  


  
    ## Fair Wages and Compensation (2026 Standards)


    Wages have risen with Bali's cost of living. Providing a fair wage ensures loyalty and reduces turnover.


    
      - **Full-Time (Live-Out):** IDR 3,500,000 – 5,000,000 per month depending on experience and English proficiency.

      - **Full-Time (Live-In):** Similar base wage, but you provide room, board, and often basic toiletries.

      - **Part-Time/Casual:** IDR 50,000 – 75,000 per hour or a daily rate of IDR 250,000+.

      - **THR (Tunjangan Hari Raya):** A mandatory religious holiday bonus equivalent to one month's salary, paid before the staff's primary holiday (usually Eid al-Fitr for Muslims or Galungan/Kuningan for Balinese Hindus).

    

  


  
    ## Cultural Etiquette and Management


    Success in managing staff in Bali comes down to mutual respect and understanding the "Banjar" community spirit.


    
      - **Communication:** Be clear but gentle. The "save face" culture means direct criticism can be counterproductive. Regular, informal check-ins work best.

      - **Ceremonies:** Respect your staff's need for time off for local ceremonies. These are non-negotiable parts of Balinese life.

      - **[Medical](/en/living/health) Support:** It is standard practice (and highly appreciated) for employers to cover basic medical expenses or provide BPJS (national health insurance) contributions.

    

  


  
    ## FAQ


    ### Q: "Is a written contract required for domestic staff?"




    ### Q: "How much is the THR bonus?"




    ### Q: "Do I need to provide food for live-out staff?"




    ### Q: "What happens if my staff gets sick?"